At Water & Co, we take pride in the quality of our workmanship and the products we offer. We stand behind our services and strive to provide the highest level of customer satisfaction. Our Warranty and Guarantee Policy outlines our commitments to our valued customers:

1. Workmanship Warranty: We offer a 6 months workmanship warranty on all our plumbing services. If you experience any issues related to the work performed by our skilled technicians within the warranty period, we will promptly address and rectify the problem at no additional cost to you. Provided that all outstanding invoices have been settled.
2. Product Warranties: For products supplied by Water & Co, we honor the manufacturer’s warranties. If any product purchased from us is found to be defective or malfunctions within the manufacturer’s specified warranty period, we will assist you in processing the warranty claim with the manufacturer.
3. Customer Satisfaction Guarantee: Customer satisfaction is our top priority. If, for any reason, you are not fully satisfied with the service provided by Water & Co, please notify us within 30 days of the service completion (Invoice Date). We will work diligently to address your concerns and find a satisfactory solution.
4. Exclusions: Our warranty and guarantee policy does not cover damages or malfunctions caused by customer negligence, misuse, unauthorized repairs, or modifications to the products or services provided by Water & Co.
5. Claims Procedure: To avail of our warranty or guarantee benefits, please contact our customer service team at 07598287227 or email aftersales@waterandco.uk. Our representatives will guide you through the claims process and provide the necessary assistance.
6. Limitations: The warranty or guarantee policy may be subject to certain limitations as required by law. Please refer to our full Terms and Conditions for more detailed information.

This Warranty and Guarantee Policy is applicable to services and products provided by Water & Co and does not override or supersede any statutory rights you may have as a consumer. We are committed to providing reliable and exceptional service, and we appreciate your trust in our team.

For any questions or inquiries regarding our Warranty and Guarantee Policy, please do not hesitate to contact us. Thank you for choosing Water & Co for your plumbing needs.